WHAT WE DO

Operational Excellence

Feeling overwhelmed by the chaos of your business operations?

Operational excellence is about consistently improving processes to boost productivity, efficiency, and ultimately revenue growth.
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When things often don't go as planned, it may be time for a change.

Achieve more with less. No, it's not a pipe dream.

Build a solid foundation and set yourself up for success down the line. You wouldn't build a ten-story building without a plan, would you?

We can help you find the tools and game plans to make sure things don't slip through the cracks.

Happier people = more business.

The more efficient your processes are, the more time people have. More time means the quality of your services improves. In turn, happy customers enhance the work environment, creating a positive feedback loop where both employees and customers thrive.

It's a win-win situation.

Meet The Rodeo™ Operational Excellence

There's no one-size-fits-most approach in operations. The Rodeo Operational Excellence™ is a fractional COO solution custom-tailored to each company's needs, struggles and unique ways of working.

Whether you're working locally, internationally, or globally, project management is tricky.

the process

DISCOVER
We start with an operational walkthrough to learn about what your day-to-day looks like.
IDENTIFY
Based on all we learn, we'll identify your main key struggles, operational gaps, strengths, and inefficiencies.
MAP
Then we'll map out processes that need improvement and gather ideas on how to optimize them.
PLAN
Here’s where we start planning the steps you'll need to take to implement these new processes and changes to your workflows.
REVIEW
We'll hold your hand while the new processes and frameworks are being trialed to make sure things run smoothly.
REFINE
This is where we'll periodically look back at potential new barriers and struggles and resolve them.

time scope

as long as needed
There's no minimum or maximum. We can fix burning issues in a short time frame, and we can work with you in the longer term until all your operations run at an optimum level.

it is for you if

you work in the insights industry as a research agency running qualitative research projects from start to beginning
you want to make your processes and workflows as efficient as possible
you want to reallocate time spent on manual labor to more important tasks
you want to avoid project hiccups and slip-ups
you want to have more time to focus on the research rather than the administrative tasks around it

it is NOT for you if

you are seeking quantity before quality
want to keep running into the same issues and struggles
you tend to shy away from changing things

deliverables

Detailed assessment of operational gaps
Recommendations to improve key processes
Analysis of existing operational procedures and tools
A curated list of tools and templates to enhance efficiency
Fortnightly consultancy calls (use it to brainstorm, bounce ideas off like-minded industry experts or just as a catch-up session)

We can also help with:

Operational Excellence Workshop

Get an in-depth assessment of your operational gaps, strengths, and inefficiencies.

Learn more

Hands-on Workshops

Need a little kick to jumpstart internal efforts but are not sure where to look for advice or best practices?

Learn more

Walk away with a monthly digest of tips and best practices!

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Empowering insights companies with marketing and operational excellence, paving the way for sustainable revenue growth and continued success.

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